Best shop in Charlotte. The fit process at Northlake will get you dialed in perfectly for comfort and speed on long rides in the saddle. -Jamie D.
Awesome group of guys here. Never been anything but helpful. Rob and Slider are super nice and definitely willing to help with whatever cycling needs you have. -Anthony C.
Bought an Electra Townie bike a few months ago and absolutely love it ! I have had it back to Cool breeze cyclery for a gear adjustment and have never had better service ! It is so nice to go into a dealership and be treated so well. -Peggy H.
From the level of customer service your staff at Trek Store gave me, I'm sure you get letters daily from satisfied customers. I wanted to tell you I had a tremendous experience at your store. The High Quality Service that other's promise can't hold a candle to the service I received. Awesome Job! As a member of a small business myself, the actions of our staff represent our values. You should be very proud of what has been built. After only a short time, I understand why there was always a customer in your store. Great Team's accomplish Great Things! -Steve S.
Phenomenal customer service and a staff that goes above and beyond! Love this store! -Nadja T.